Holiday Inn Express & Suites is Hiring!

Holiday Inn Express is Hiring A Front Desk Agent

Job Type: Full-time 

Shift Type: Swing shift

Hours: M-F evenings (3p-11p) and overnights (11p-7a)

👉🏻 Call Holiday Inn Express & Suites at 918-306-6111 to set up an interview or fill out an application at the Hotel located at 2201 E. Main St. Cushing, OK 74023.

The Front Desk Agent is responsible for providing excellent customer service to all guests while managing check-ins, check-outs, reservations, and guest requests. This role is the first and last impression of the hotel and plays a key part in guest satisfaction.

Key Responsibilities:

• Greet guests in a friendly and professional manner
• Check guests in and out efficiently
• Answer phone calls and make reservations
• Handle guest questions, requests, and complaints with professionalism
• Process payments and maintain accurate records
• Communicate with housekeeping and maintenance regarding room status and guest needs
• Follow hotel policies, safety procedures, and cash-handling guidelines
• Maintain a clean and organized front desk area
  
  

Qualifications:

• Strong communication and computer skills
• Ability to multitask and stay calm under pressure
• Must be reliable, punctual, and professional in appearance
• Customer service experience is a plus
  
  

👉🏻 Call Holiday Inn Express & Suites at 918-306-6111 to set up an interview or fill out an application at the Hotel located at 2201 E. Main St. Cushing, OK 74023.